Resume

ACCOMPLISHMENTS

• Created and implemented an online marketing strategy, including logo and website design, increasing inquiries by 40%
• Marketed a niche organization through a variety of means, including trade shows and direct mail, growing membership by 20%
• Developed marketing strategy for concept brand to include logo and ad design
• Supervises and trains teams, reducing turnover, decreasing error rate and customer complaints
• Developed and implemented strategies on increasing the marketability of division
• Project manager for new location, including permits, training, hiring, and construction

TECHNICAL SKILLS

MS Office Suite, MailChimp, HTML, CSS, MS Expression Web and Design, Hootsuite, WordPress, Gimp, RACF ID, AS-400, Easy Lobby SVM, Canva, Project Management, Social Media Analytics

WORK EXPERIENCE

Portman Management Company                                                                                                         Atlanta, GA 2019 – Present

Security Operations Lead

• Operates and updates 123 IP and analog Avigilon Cameras
• Monitors building life safety systems for a Class A complex
• Provides IT support for Operations Center and Workstations
• Supervises staff as needed
• Recipient of Elevating Perspectives award

The Aleem Law Firm                                                                                                                                   Atlanta, GA 2016 – 2018

IT Systems Administrator – Operations Manager

• Maintains and troubleshoots laptops, desktops, printers, scanners, tablets, and telephones
• Liaisons with outside vendors to establish maintenance schedule for systems
• Receives and processes all intake to include case assignments
• Processes and maintains log of all checks received
• Coordinates with partners to develop on-line marketing strategy
• Creates PowerPoint presentations for use in courtroom proceedings
• Maintains a detailed inventory of all IT, AV, and telco equipment in stock and issued
• Prepares and deploys IT equipment for staff, including configuration and imaging
• Creates content and templates for monthly newsletter

Landmark Christian School                                                                                                                     Fairburn, GA 2016 – 2017

Substitute Teacher

Independent Contractor                                                                                                                          Griffin, GA 2016  – 2016

E-Commerce Sales Consultant

• Managed and created content for both website and RepZio
• Created social media strategy for home decor division, concept brands, and retail location
• Developed relationships with both new and current customers and sales reps
• Processed orders, maintained inventory, and followed up to ensure proper delivery and service
• Managed and created content for both website and RepZio
• Researched and generated sales leads
• Listed products on a number of sites, including Amazon, Wayfair, and Overstock.com

 Delta Air Lines Global Services                                                                                                                Atlanta, GA 2005 – 2016

Access Control Specialist/Marketing Strategist

• Supervised and trains staff
• IT support for lobby workstations
• Assisted corporate investigations through researching cardholder reports, compiling video footage, interviewing victims and witnesses, and system log reports
• Responsible for operation of 74 camera CCTV, elevator, access control, and building life safety systems at a multi-unit Class A commercial facility
• Researched and investigated both public and private RFPs
• Analyzed market and competition to create pricing strategy for bidding

Crusselle-Freeman Church of the Deaf                                                                                               Atlanta, GA 2008 – 2013

Social Media Coordinator

• Built and executed a social media strategy through research, benchmarking and messaging
• Generated, edited, published and shared daily content that builds meaningful connections
• Optimized company pages to increase visibility
• Continuously made improvements by analyzing appropriate social data/metrics

PROJECTS

• Developed and executed a multi-platform advertising campaign for an annual community holiday event
• Organized and maintained an online presence for Explorations in Antiquity Center, in LaGrange, GA
• Responsible for creating a comprehensive advertising program for a mid-level non-profit organization, targeting both members and potential members

CERTIFICATIONS AND HONORS

• Point University’s Hathcock Award, the highest honor given to a graduating senior, awarded based on the qualities of scholarship, character, and servant leadership
• American Red Cross: CPR, AED, First Aid, and Bloodborne Pathogens
• FEMA Certifications: Leadership and Influence; Decision Making and Problem Solving

EDUCATION

Point University – West Point, GA B.S., manga cum laude, Ministry, December 2012

You can reach me at christopherjameskerr (at) gmail.com or visit me on LinkedIn