Resume

 

ACCOMPLISHMENTS

  • Created and implemented an online marketing strategy, including logo and website design, increasing inquiries by 40%
  • Marketed a niche organization through a variety of means, including trade shows and direct mail, growing membership by 20%
  • Developed marketing strategy for concept brand to include logo and ad design
  • Supervises and trains teams, reducing turnover, decreasing error rate and customer complaints
  • Developed and implemented strategies on increasing the marketability of division
  • Project manager for new location, including permits, training, hiring, and construction

TECHNICAL SKILLS

MS Office Suite, MailChimp, HTML, CSS, MS Expression Web and Design, Hootsuite, WordPress, Gimp, RACF ID, AS-400, Easy Lobby SVM, Canva, Project Management, Social Media Analytics

WORK EXPERIENCE

The Aleem Law Firm                                                                                                                                   Atlanta, GA 2016  – 2017

IT Systems Administrator – Operations Manager

  • Maintains and troubleshoots laptops, desktops, printers, scanners, tablets, and telephones
  • Liaisons with outside vendors to establish maintenance schedule for systems
  • Receives and processes all intake to include case assignments
  • Processes and maintains log of all checks received
  • Coordinates with partners to develop on-line marketing strategy
  • Creates PowerPoint presentations for use in courtroom proceedings
  • Maintains a detailed inventory of all IT, AV, and telco equipment in stock and issued
  • Prepares and deploys IT equipment for staff, including configuration and imaging
  • Creates content and templates for monthly newsletter

Landmark Christian School                                                                                                                     Fairburn, GA 2016 – Present

Substitute Teacher

Independent Contractor                                                                                                                          Griffin, GA 2016  – 2016

E-Commerce Sales Consultant

  • Managed and created content for both website and RepZio
  • Created social media strategy for home decor division, concept brands, and retail location
  • Developed relationships with both new and current customers and sales reps
  • Processed orders, maintained inventory, and followed up to ensure proper delivery and service
  • Managed and created content for both website and RepZio
  • Researched and generated sales leads
  • Listed products on a number of sites, including Amazon, Wayfair, and Overstock.com

 Delta Air Lines Global Services                                                                                                                Atlanta, GA 2005 – 2016

Access Control Specialist/Marketing Strategist

  • Supervised and trains staff
  • IT support for lobby workstations
  • Assisted corporate investigations through researching cardholder reports, compiling video footage, interviewing victims and witnesses, and system log reports
  • Responsible for operation of 74 camera CCTV, elevator, access control, and building life safety systems at a multi-unit Class A commercial facility
  • Researched and investigated both public and private RFPs
  • Analyzed market and competition to create pricing strategy for bidding

Crusselle-Freeman Church of the Deaf                                                                                               Atlanta, GA 2008 – 2013

Social Media Coordinator

  • Built and executed a social media strategy through research, benchmarking and messaging
  • Generated, edited, published and shared daily content that builds meaningful connections
  • Optimized company pages to increase visibility
  • Continuously made improvements by analyzing appropriate social data/metrics

 

PROJECTS

  • Developed and executed a multi-platform advertising campaign for an annual community holiday event
  • Organized and maintained an online presence for Explorations in Antiquity Center, in LaGrange, GA
  • Responsible for creating a comprehensive advertising program for a mid-level non-profit organization, targeting both members and potential members

CERTIFICATIONS AND HONORS

  • Point University’s Hathcock Award, the highest honor given to a graduating senior, awarded based on the qualities of scholarship, character, and servant leadership
  • American Red Cross: CPR, AED, First Aid, and Bloodborne Pathogens
  • FEMA Certifications: Leadership and Influence; Decision Making and Problem Solving

EDUCATION

Point University – West Point, GA B.S., manga cum laude, Ministry, December 2012

You can reach me at christopherjameskerr (at) gmail.com or visit me on LinkedIn